Administration Assistant [Australia]


 Work in Parkville near the Royal Park
Attractive salary $68,259 - $80,489 per annum + super
12-month full time contract

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Join the Victorian Clinical Genetics Service and be part of a team that delivers exceptional genetic and genomic testing services globally!

What’s in it for you?

Maximise your pay through salary packaging including entertainment and novated leases
Enjoy flexible working options
Be part of a team who are passionate about making a difference
Opportunity to grow and develop within the role
Subsidised coffee in our lively cafe with a beautiful overlooking view
We offer a generous paid parental leave program whether you are a birth or non-birthing parent as well as assisting the individual throughout their parenting lifecycle

The opportunity:
As the Administration Assistant you will play a vital role in ensuring the smooth and efficient handling of patient test requests and samples. Supporting the Clinical Genomics laboratory, you will be instrumental in maintaining the highest standards of service delivery.

Our laboratory offers a unique genomic sequencing service that leverages patients' clinical presentations to drive analysis pathways. Through a collaborative approach, involving scientists, clinical geneticists, genetic counsellors, and bioinformaticians, we provide comprehensive investigations, interpretations, and patient support for complex genetic health conditions. The lab also offers a pre and early pregnancy genetic screening service which is supported by a team of reproductive genetic counsellors who provide educational and clinical support to patients and doctors.

In this role, you will provide crucial administrative support, ensuring all necessary paperwork, sample requirements, and data entry are completed accurately before processing patient samples. Your work will contribute to the early availability of information for efficient sample triage and intake processes, enabling our cutting-edge analytical approach.

Excellent communication skills are essential as you will be interacting with clients and supporting the laboratory continuously. You may also be involved in cross-training and providing support across different areas, ensuring smooth operations during busy periods and leave.

Reporting directly to the Head of Service Delivery and Development Manager, you will receive daily work direction and technical advice from the Head of Clinical Genomics Laboratory and team/section leaders.

Join us at the Victorian Clinical Genetics Service and make a meaningful impact in the field of genetics and genomics. Take the next step in your career by applying today!

Your responsibilities include:
To assist in the provision of the effective and efficient delivery of services by the Clinical Genomics laboratory as part of the Genomics Administration team
To be a point of reference for troubleshooting patient samples (e.g. seek missing patient demographic data, clinical information, consent forms, billing information, clinician contact details, request external laboratory reports where required)
Ensure patient referral forms have all appropriate information recorded and meet requirements for testing prior to full data entry
Genetic testing requests may be received via the online ordering system, email, hard copy (following a clinic appointment) or sent directly to the laboratory. Ensure all required documentation has been received and follow up with relevant referrer where required

About you:
Victorian Certificate of Education (VCE) or equivalent and/or a Certificate or Associate Diploma in an area of health science/practice
Technical/clerical qualifications advantageous
Understanding of specimen reception and patient information systems advantageous
Previous administration experience in a pathology laboratory setting advantageous
A conscientious and responsible approach to laboratory support work
Critical eye for detail

Who we are

Victorian Clinical Genetics Service (VCGS) is a not-for-profit subsidiary of the Murdoch Children's Research Institute (MCRI) https://www.mcri.edu.au and provides a wholly integrated genetic testing, diagnostic and counselling service for health professionals, patients and their families across Victoria, Australia and globally. Our clinical geneticists and genetic counsellors work in close consultation with our medical scientists to provide the most accurate interpretation for complex genetic tests. VCGS also plays a pivotal role in research and development, driving translational research and policy development in the field of genetics. We are committed to ensuring a positive working environment that values all backgrounds and experiences. We cultivate an inclusive culture that is underpinned by equal opportunity for all, and a culture based on respect, consideration and dignity. We are also committed to developing our people and fostering an environment where learning and development is central to our staff reaching their full potential.

Any specific questions related to this position should be directed to Justine Elliott at Justine.elliott@vcgs.org.au.

To be considered, applicants should submit:
Cover letter
Resume
Responses to selection criteria via the position description

Please submit your application in one combined pdf document.

We welcome all genders, ages, ethnicities, cultural backgrounds, abilities, religions, and sexual orientations in our workplace and encourage talented people of any identity to apply to our vacancies.

We will provide reasonable adjustments in our recruitment process and in the workplace, please contact the People Leader listed above if this is needed.

All applicants, please be aware that in line with the Murdoch Children’s and VCGS COVID-19 Vaccination Policy, all Murdoch Children’s and VCGS workers must be fully vaccinated (boosted), unless a valid medical exception applies.

Please note, we reserve the right to close the vacancy prior to the closing date once a sufficient number of applications have been received.

Closing date: 9 August 2023

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