OpenBet is sport. The world's top sports betting brands choose OpenBet as their partner for world class content, leading tech and tailored services. We have their back. So they’re ready with exciting, memorable and safe sports betting experiences, to entertain millions of players worldwide.
OpenBet’s mission is to power growth and player engagement for operators through a global betting ecosystem that delivers at scale, at speed, at every great sports event. Our 1000 talented colleagues are the market's top team. We achieve billions of bets in a season; 60,000+ per minute (more transactions than Amazon on Prime Day); 100% uptime (including Grand National and World Cup Final) and we're built on 25 years of imaginative technology that is iterated daily.
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OpenBet has established a premium client base of more than 75 operators worldwide and has 34 licences across the fastest growing regulated sports betting markets in North America, Europe and Asia Pacific. The team is growing at scale driven by accelerated demand for our products and significant investment. We offer the speed, dynamism and growth opportunities of a start-up, underpinned by the stability and strength of a global employer.
Working at OpenBet every day is an opportunity for you to create exciting betting entertainment for millions of sports fans across the globe.
Want to be part of our evolving future growth?
As a skilled and motivated Release Manager you will lead our release team consisting of 4-6 members.
You will play a crucial role in coordinating releases and hotfixes across more than 25 environments, including 5 production environments, while maintaining a strong focus on delivering exceptional customer experiences. Your expertise and leadership will ensure seamless and efficient delivery of software releases to meet business objectives and exceed customer expectations.
You will...
- Manage and lead the customer-facing release team of 4-6 members, including assigning tasks, providing guidance, and conducting performance evaluations.
- Develop and maintain a customer-centric release schedule, considering dependencies, resource availability, and business priorities.
- Coordinate release activities, including planning, preparation, and execution of software deployments, while maintaining a strong focus on customer satisfaction.
- Collaborate closely with cross-functional teams, including development, testing, and customer support, to ensure smooth and timely releases that meet customer requirements.
- Implement and improve customer-focused release management processes and procedures to enhance efficiency and minimize risks.
- Monitor and track release progress, identifying and resolving issues and roadblocks to ensure minimal disruption to customers.
- Manage communication and provide regular updates to stakeholders and customers regarding release status, changes, and risks.
- Oversee the implementation of hotfixes and urgent patches across multiple environments, with a keen eye on minimizing customer impact.
- Conduct post-release reviews and gather customer feedback to continuously improve release processes and customer satisfaction.
Join our dynamic team and bring your strong administration and communication skills to drive our customer-facing release management processes. You will play a crucial role in ensuring smooth and successful software deployments while exceeding customer expectations. Apply now and make a significant impact on our software delivery capabilities and customer relationships at OpenBet.
- Bachelor's degree in computer science, engineering, or a related field (or equivalent experience).
- Strong administration and organisational skills, with the ability to effectively manage complex release schedules, dependencies, and resources.
- Proven experience in coordinating and managing complex projects, demonstrating strong leadership and the ability to drive results.
- Solid technical background and understanding of software development processes and methodologies, enabling effective communication with technical teams.
- Strong problem-solving and decision-making abilities, with a focus on finding practical solutions in high-pressure situations.
- Ability to prioritise and handle multiple concurrent releases, deadlines, and customer demands.
Additional Information
Why would you enjoy working with us at OpenBet?
- Competitive benefits, including pension plan and private insurance for you and your family members as well as extra leave days for volunteering and other purposes.
- The opportunity to work within a truly international Company, where you can expect the diversity and the opportunities of the world, mixed with a people friendly culture.
- A wide palette of training opportunities and internal and external learning sources, from onboarding, to on-the-job training by our subject matter experts.
- As a software house, we have a relaxed but highly professional environment with excellent facilities available, including on-site canteen & gym, showers, video, board and electronic sports games as well as lending library.
- We love to get together and throw a number of group events, to celebrate new comers, enjoy some good meals together and show off our sport talents as part of company tournaments (basketball, table tennis and others!).
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